Safety Manager Toolbox - What is your score?
When our guidance document Safety Management was published it contained a simple mnemonic that can be used as part of the planning process that mnemonic is AIMED.
The purpose of which is to follow and consider in detail the spectator journey from their arrival through the points of entry, into and through the venue, followed by their exit and final dispersal at the termination of the event.
Arrival, Ingress, Movement, Egress, Dispersal
The inclusion of arrival and dispersal in the safety management considerations for an event takes ground management into spaces and areas not previously considered however it is recognised and accepted that management responsibility should not merely start and finish at the premises but could and should also include external traffic management. This advice is further extended in our recent guidance Alternative Uses of Sports Grounds where the term Last Mile is for the first time introduced into the wider lexicon of safety management.
Recently the SGSA has created a second mnemonic for safety managers to consider, it picks up many of the themes that have previously been mentioned in existing guidance and safety management practices. SCORE is a simple tool to remind the safety manager of those factors that on their own or collectively, have the potential to create difficulties that could lead to significant challenges, threats or incidents at an event.
Spectators: for any event it is important that a detailed assessment of the audience profile and demographic is undertaken as part of the pre-event planning process. The event safety management team must know the audience or spectators, their behaviours and needs.
Communications: the development of an event specific effective communication strategy and plan using verbal and non-verbal communication methods, devices and media should be considered. The communication strategy should take into consideration the spectator profile and be relevant to that particular spectator group. E.g. signage, pictograms, social media, emedia, ticketing information, pa messages, tv screen messages, programmes.
Overlay: ground management should consider what impact the temporary overlay infrastructure to support the event may have upon the design and operation of the venue, movement of spectators, ingress and egress routes, safety and security considerations. Does the overlay introduce new hazards and risks?
Risk management: every event and venue should undertake event specific risk assessments and review the safety or risk management processes and procedures to identify any new or introduced hazards. The risks may be mitigated by revised or additional measures including increased staffing levels, ticketing strategy, search and security procedures.
Environment: refers to the design and layout of the venue taking into consideration the implications of its limitations, safe capacity and any previously identified overlay. Have there been any changes to the layout or design both internally and externally? Have those changes to the environment been agreed and approved by the relevant authorities?
In a future toolbox we shall provide a process that you may wish to consider using to record your SCORE.
This is all part of creating and building up an audit trail that may be used by ground management to demonstrate the processes being undertaken when planning to deliver a safe and secure successful sporting event.