An image of the CitizenAid Logo

CitizenAid  – Run Hide Tell – Treat  

Lifesaving app launched 

Military and civilian doctors have been working together to produce a new app with the aim of saving lives before emergency services arrive to give help.



CitizenAID has been developed by military and civilian clinicians in the UK who have deep experience of treating blast and gunshot injuries, and who have developed systems in use nationally and internationally to treat multiple casualties in both civilian and military environments.

CitizenAID is a free app suitable for all smart phones which provides clear and simple actions informing the general public on immediate actions in a shooting, stabbing or bomb incident and how to give life-saving first aid to the injured. Familiarisation training is to be available free online. A paper pocket guide will also be available and it may be a useful tool for stewards and others working at public events. 

Avoidable deaths can occur very quickly, particularly from bleeding, with injuries from a bomb or shooting, and these events often involve multiple victims. Military experience from treating casualties in conflict has shown how vital immediate action in these circumstances can be.

CitizenAID provides advice on what to do on discovering a suspect bomb and the immediate actions to take after a bomb has exploded. Simple steps to organise the scene and pass the right information to the emergency services will improve bystander safety and ensure that those most in need are treated first.

CitizenAID was launched to coincide with the National Counter Terrorism Awareness Week 2016 and the App was launched subsequently on the 1st January2017.  The Head of the National Counter Terrorism Security Office (NaCTSO), Chief Inspector Richard Harding, says:

"CitizenAID complements our ongoing work to advise the public on how to maximise their chances of surviving a terrorist attack.

“Experience tells us that when people are provided with straightforward information on how to plan, prepare and react to an incident, it results in more effective decision making and improves the likelihood of positive outcomes should the worst happen.

“This is why, following the attacks in Paris 12 months ago; we published our Run, Hide, Tell message, which is available to view online. 

By providing guidance on how to manage traumatic injuries, CitizenAID will take this on to the next stage – helping people to help themselves and others, save lives and ultimately thwart the aims of the terrorists."

Information on the CitizenAID initiative is available now at